Because conditions are not always perfect in process industries, Endress+Hauser does not believe that service ends when the instrument is installed.  That is why our Service Department is available any time of day or night to help you get the most out of your process.

We have factory-trained  Field Service Technicians and a fully equipped workshop at our Sandton branch.  In addition to servicing and repairs we suggest maintenance contracts which offer you  a number of advantages such as predictive maintenance programmes, reduced service rates including workshop repairs and site visits, as well as training and installation advice.

We have also initiated  our After-sales Consultation Programme (ACP) whereby our service engineers accompany our products onto your site and work with the contractors, who usually do not have an instrumentation background, providing advice on how and where to install the instruments.  A detailed report is then left with you.  The service engineer  will return to the site during commissioning to discuss any problems which may occur.  All this is done free of charge as part of our service to you.  In this way we provide you with the training to get the most out of our products.